How can we book our photosession day?
Simply contact us and ask for availability. A 50% down payment is needed after setting your desired date.
What about the rest of payment?
You can pay the balance of payment after photo session done. Preferable cash with fixed amount.
Can we get 100% refund if we decide to cancel our photo session day?
Yes, you can get 100% refund within 1 week after down payment. More than that, sorry you can't get any refund.
Can we choose the head photographer for our photo session day?
Yes, you can definitely choose your suitable head photographer from our current roster.
Is it possible for us to meet the photographer in a meeting before our wedding day?
Of course! We'd love to meet our lovely client, so we can get to know you better. We can have a nice talk, discuss or even help you plan anything related to your big day.
When we get all our photos & other stuff?
We have Delivery Workflow written to a PDF file. Please kindly contact us to request it.
Can we request specific editing for our photos?
If it's possible to do, we will gladly help you. You can make such request after photos preview. Note this may slow down the workflow progress.
Do we need to create a Dropbox account to view & download all photos?
Nope, you don't need a Dropbox account to view & download files in a shared link.
What is coffee table book?
It's a hard-covered book with lot of pictures inside. Designed to be looked at, rather than to be read properly. For size & weight matter, this book is more thinner and easier to carry than usual photo album.
Is it possible to request custom size for the coffee table book?
It’s possible to make this request before first layout preview. Note that additional charge applied according to size.
What is photo clip?
Simply put, it’s a slideshow that consists of final photos.
What is the difference between basic photo clip & pro photo clip?
Basic photo clip doesn’t have any bgm and photos transition adjusted equally since it’s for wedding reception purpose. While pro photo clip does have bgm and photos transition adjusted with related bgm.
Can we get more edited photos & also raw files from our photo session?
For more edited photos, yes you can get it more with additional charge applied. For raw files, sorry unfortunately you can’t get them.
Ready to start your journey? Simply contact us and we’d love to plan it together with you!